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MMI question: Role play with an actor

A patient angry about a cost

You work on reception at a dental practice. A patient has just come out of her appointment, where she was told that the tooth she came to have filled now needs a crown and that the cost has gone up. She is at the desk and upset. You have five minutes.
Category
Role play with an actor
Stations that ask you to do
Suits
Dentistry
Topic
A patient angry about a cost

What this kind of station tests

A scene played with a trained role player, in which the task is almost never the information and almost always the person.

Written by MedAdmit. No UK medical or dental school publishes the questions it asks at interview, so this is not presented as one a school asks. The model answers, and the follow-up questions an interviewer asks, are part of the interview programme.

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